Digital workforce

One platform. One team. Real results.

A complete AI team built for dealerships — working together to help your customers and your employees sell, service and grow. Dave (D.A.I.V.E. — Dealer AI Virtual Expert) is the flagship and is in every base plan; the full team is an optional add-on. Availability of the other roles varies, so we'll confirm what's ready for your store in your demo.

D.A.I.V.E.

Dealer AI Virtual Expert

Flagship agent — live today

Customer-facing

Your always-on dealership expert who engages, qualifies, answers, schedules, sells and contracts.

24/7 customer conversations
Inventory & vehicle information
Test drives & appointments
Trade evaluations
Finance / contracting workflow
CRM integration
Follows up after the visit

Sample interaction

“I'm looking for a 3-row SUV around $45,000.” — “Here are three great options that fit your needs. Would you like to schedule a test drive?”

Sam

Product Knowledge & Training Specialist

Ask about availability

Vehicle expert & sales training

Your automotive product expert who helps your team sell with confidence.

Inventory & vehicle details
Trim / package comparisons
Competitive research
Sales training & certification
Quizzes & role play
Continuous learning

Sample interaction

“Sam, quiz me on the 2027 Palisade trim levels.”

Cris

Executive Assistant

Ask about availability

Employee productivity

Your personal assistant that keeps you organized, on track and productive.

Daily schedule & reminders
Appointments & follow-ups
CRM tasks & priorities
Employee directory
Internal information
Meeting preparation

Sample interaction

“Cris, what do I have going on today and which appointments haven't confirmed?”

Fred

Sales Management Intelligence

Ask about availability

Dealership oversight

Your digital sales manager who watches the operation and surfaces opportunities.

Salesperson performance
Missed follow-ups
Aging leads & opportunities
Appointment tracking
Agent performance
Actionable management alerts

Sample interaction

“Fred, show me the top opportunities that need my attention today.”

Will

Finance & F&I Specialist

Ask about availability

Finance support & training

Your finance expert that helps your team prepare and close deals.

Finance / lease education
F&I product knowledge
Required documentation
Deal preparation
Compliance guidance
Training & certification

Sample interaction

“Will, what documents do we still need for this customer, and explain GAP coverage.”

Mia

Marketing, Prospecting & Fleet Development

Ask about availability

Business growth

Your marketing and prospecting expert who creates opportunities for your dealership.

Social media content
Email & text campaigns
Direct mail campaigns
Fleet & business development
Friends & family programs
CRM marketing & reporting

Sample interaction

“Mia, create a Friends & Family email campaign for local employers and a direct mail piece for our aging inventory.”

Bill

Service Advisor & Intake Specialist

Ask about availability

Service department

Your service intake expert who makes service simple for your customers and team.

Service appointment intake
Vehicle & customer lookup
Concern capture & RO prep
Maintenance information
Recall & service campaigns
Follow-up & customer care

Sample interaction

“Bill, schedule a service appointment for a 2024 Tucson with a vibration at 45–55 mph next Tuesday morning.”

Not every role is live today. Lineup, names and responsibilities may change as the roadmap evolves.

Find out which team members fit your store.

We'll walk through your inventory, your process and your systems, then show you exactly how DealerIQ fits.

Book a Demo How it works